1. Introduction
Grantsville Land Investments LLC respects the privacy of every person who visits this website or engages our office for land research and parcel advisory work. The firm is operated by the developer known as Grantsville Land, and this policy describes the information practices that govern the website at grantsvilleland.lol together with the records we maintain in the ordinary course of our professional services.
We are a small research office. The information we handle is mostly what a client chooses to share when opening a parcel file: a name, a phone number, an email address, a property description and the questions the client wants answered. We collect what the work requires and we try to keep that collection narrow and understandable.
The firm believes that land records and personal records are different things and should be treated differently. A recorded deed is public by design. A person email address is not. Our practices are built around that distinction, and this policy explains where we draw the line and why.
This document is written in plain language on purpose. A privacy policy should be readable by the person it protects, not only by a lawyer. If any part of it is unclear, we welcome a question by email or by phone and we will explain our practice in direct terms.
We also recognize that privacy expectations differ between a first-time visitor who only reads a page and a long-term client whose family records may pass through our office over years. The same principles apply to both, but the volume of information is different, and our safeguards scale with the sensitivity of the file.
2. Scope of This Policy
This policy covers information collected through this website, through email and telephone contact with our office, and through the delivery of our services. It does not cover information collected by third parties whose websites or tools may be reached from links on our pages. Those parties publish their own policies and we encourage every visitor to read them.
This policy does not apply to public records. Much of our professional work involves county recorder files, water office records, assessor data and similar public sources. Those records are public by law and are not personal information that we control, although we still treat the copies we hold in a client file with care.
This policy also does not cover aggregated or de-identified data that cannot reasonably be linked back to an individual. Such data may be used for internal analysis without restriction because it no longer identifies any person.
Where a visitor arrives at this site through a referral from a professional partner, that partner may have its own privacy notice. We cannot speak for that partner and we do not control what it records. A person who has a question about a referral source should address it to the source directly.
Finally, this policy covers current practices only. It does not reach backward to rewrite how information was handled under an earlier version of the policy, though we will honor any right that applicable law makes retroactive.
3. Information We Collect
We collect two broad categories of information: information a person gives us directly, and information that is generated automatically when a person visits this website.
Information You Provide
- Name and contact details such as email address and telephone number.
- The content of any message, inquiry or request submitted through our contact form or sent by email.
- Property information a client chooses to share, including parcel numbers, addresses, legal descriptions, survey documents and water records.
- Billing and engagement details needed to open and administer a professional file.
Information Collected Automatically
- Internet protocol address and approximate geographic region derived from it.
- Browser type, device type, operating system and screen characteristics.
- Pages viewed, referring pages and the time and duration of visits.
- Server log entries generated by our hosting environment for security and reliability.
We do not seek sensitive categories of personal information such as health data, biometric identifiers, precise geolocation or information about political or religious beliefs. If a client volunteers such information in a message, we will not use it for any purpose beyond responding and we will not add it to any marketing list.
When a client shares documents, those documents may contain personal information about other people, such as family members named on a deed or tenants named on a lease. We treat that information with the same care as the client own information and we use it only to complete the engagement.
A person is never required to provide more information than the work needs. A visitor may browse this website without submitting any personal information at all. The only information we receive from a passive visit is the automatic technical data described above, and even that is held in aggregate form.
4. How We Collect Information
Most of the information we hold arrives directly from the person it concerns. A visitor completes the contact form, sends an email to help@grantsvilleland.lol, or calls +13266889804. From that moment the information exists in our records because it was deliberately shared with us.
A smaller portion is collected automatically by the web server and by any analytics tool we may use. These tools record visits in an aggregate manner so we can understand which pages are useful and which need improvement. We do not use these tools to build personal profiles of individual visitors.
On occasion we receive information about a client from a third party, such as an attorney, a title company or a family member who is coordinating an engagement. When that happens, we treat the information under this policy and we expect the referring party to have the authority to share it.
If a person believes that information about that person was shared with us without authority, that person should contact us and we will investigate promptly. Where we find that we hold information we should not hold, we will remove it and confirm the removal in writing.
5. Purpose and Use of Information
We use personal information only for purposes that are consistent with the reason it was provided. Those purposes include the following.
- Responding to inquiries, questions and requests for a parcel review.
- Preparing, delivering and supporting the professional files we are engaged to produce.
- Communicating about an active engagement, including scheduling, scope changes and review calls.
- Maintaining billing records and meeting our accounting and tax obligations.
- Improving the content, structure and accessibility of this website.
- Protecting our systems, our clients and our legal rights from fraud, abuse or misuse.
- Complying with applicable law and responding to lawful requests from public authorities.
We do not sell personal information. We do not rent, trade or barter personal information. We do not use client information to train external artificial intelligence models, and we do not permit our service providers to do so with information they handle on our behalf.
Where a purpose is new or materially different from the reason information was originally collected, we will ask for consent before proceeding, unless the law permits the new use without consent. We keep a record of the purposes for which each category of information is held so that a question can be answered accurately and quickly.
6. Legal Basis for Processing
Where applicable law requires a legal basis for processing, we rely on one or more of the following grounds. We rely on consent when a person voluntarily submits an inquiry through the contact form or subscribes to a communication. We rely on the performance of a contract when we deliver a research file that a client has engaged us to prepare. We rely on legitimate interests when we maintain security logs, improve our website or protect the firm from misuse. We rely on legal obligation when we retain records for tax, accounting or regulatory reasons.
When we rely on consent, that consent may be withdrawn at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal, and it may limit our ability to continue a service that depends on the information in question.
Where the law of a person jurisdiction grants a right that is broader than the grounds listed here, we honor that broader right. Where the law grants no such framework, we still apply the principles of fairness, transparency and data minimization that guide this policy, because they reflect how we prefer to work rather than a mere legal minimum.
9. Service Providers
Like most small firms, we depend on a handful of providers for infrastructure. A hosting provider keeps the website online. An email provider delivers and stores correspondence. An accounting provider keeps financial records. Each of these providers processes information only as needed to deliver its service to us.
We choose providers with reasonable security practices and we keep our use of them narrow. We do not authorize a provider to use client information for its own marketing or for any purpose unrelated to the service it performs for us. Where a provider processes information in another country, we take steps to ensure that the transfer is lawful and that the information remains protected.
Our list of providers is small by intention. A longer chain of vendors means more places where information can be mishandled. When a provider is replaced, the outgoing provider is required to return or delete the information it held for us, and the incoming provider must meet the same standards before any data is moved.
10. Data Retention
We keep personal information only for as long as it serves a legitimate business or legal purpose. Inquiry messages that do not become engagements are generally retained for a short period so that we can follow up if a question recurs, and then removed. Records tied to a completed engagement are retained for the period required by professional, tax and accounting rules.
When information is no longer needed, we delete it or render it unreadable in a secure manner. Where deletion is not immediately possible because information is stored in a backup system, we isolate it and remove it when the backup cycle completes.
A person may ask us about the retention period that applies to a specific record, and we will answer as precisely as we can.
Retention is not the same as indifference. We review stored records periodically and remove what has outlived its purpose. A record that must be kept for a tax or professional reason is kept in a form that is locked down, not left in an open working folder. When the required period ends, the record is destroyed along with its working copies.
11. Data Security
We protect personal information with administrative, technical and physical safeguards that are appropriate to the size and nature of our office. These include access controls that limit records to staff who need them, encrypted connections for data in transit, regular software updates and secure disposal of physical documents.
No method of transmission or storage is completely secure. We cannot promise absolute security, but we work to reduce risk and we review our practices as the firm and its tools evolve. If we become aware of a breach that affects personal information, we will notify affected persons and any required authority in the manner and timeframe the law provides.
Please use care when sending sensitive documents by ordinary email. We can suggest a more secure method when a file warrants it.
Staff receive guidance on handling client records and on recognizing suspicious requests. We limit administrative access to the systems that hold personal information and we review those access rights when roles change. Security is treated as an ongoing duty rather than a one-time setup.
12. Your Privacy Rights
Depending on where a person lives, the law may grant specific rights over personal information. We honor these rights for everyone who asks, to the extent we are able, and we do not discriminate against a person for exercising them.
- The right to know what personal information we hold and how it is used.
- The right to request a copy of personal information in a portable form.
- The right to correct information that is inaccurate or incomplete.
- The right to request deletion of information that we no longer need.
- The right to withdraw consent where processing rests on consent.
- The right to object to certain processing based on legitimate interests.
To exercise a right, contact us using the details at the end of this policy. We will verify the request in a reasonable manner and respond within the timeframe the applicable law requires. We may need to retain certain information to comply with a legal obligation or to complete a transaction that was already underway.
If we cannot fulfill a request in full, we will explain the reason in writing and identify the part of the law on which we rely. Where a request concerns information held by a third party on our behalf, we will forward the request and coordinate the response so that the person does not have to chase multiple parties.
13. California Privacy Rights
Residents of California have additional rights under state privacy law. Those rights include the right to know the categories and specific pieces of personal information collected, the right to know the categories of sources and the purposes of collection, the right to request deletion, and the right to opt out of the sale or sharing of personal information.
We do not sell personal information and we do not share it for cross-context behavioral advertising, so there is no sale or sharing from which a person must opt out. We do not knowingly collect or sell the personal information of consumers under the age of sixteen. A California resident may designate an authorized agent to submit a request on that person behalf, and we will verify the agent authority before acting.
Requests from California residents may be submitted to help@grantsvilleland.lol or by telephone at +13266889804. We will confirm receipt and describe the steps we take to process the request.
California law also gives residents the right to request information about the categories of personal information disclosed to third parties for direct marketing purposes. Because we do not engage in that kind of disclosure, we have nothing to report in that category, and we will confirm that fact in response to a verified request.
14. Privacy for Children
This website and our services are intended for adults who own, manage or are considering land. We do not knowingly collect personal information from children under the age of thirteen. If a parent or guardian believes that a child has provided personal information to us, that adult should contact our office and we will remove the information promptly.
If we learn that we have inadvertently collected information from a child, we will delete it without delay and will not use it for any purpose. We encourage families to talk about online privacy and to supervise the use of websites that involve submitting contact details.
Because our services concern land ownership, an account or an engagement is never offered to a minor. Age verification is not collected as a matter of routine, but where we have reason to believe a user is underage, we will close the interaction and remove any information already received.
15. Third Party Links
Our pages may link to external websites, including county record systems, mapping services and professional resources. Those websites operate independently and are governed by their own privacy policies. A link from our site does not mean that we endorse or control the practices of the destination site.
We encourage every visitor to review the privacy policy of any external site before providing personal information. We are not responsible for the content, security or privacy practices of websites we do not operate.
When we link to a public record system, we do so as a convenience. Such a system may set its own cookies and may log the searches performed within it. A person who uses an external record system directly is subject to the terms and privacy notice of that system, not to ours.
16. International Transfers
Our office and records are located in the United States. A person who contacts us from another country understands that information will be transferred to and processed in the United States, where privacy laws may differ from those in the home country.
Where a transfer requires additional safeguards, we take reasonable steps to put them in place. We limit transfers to what the service or the engagement genuinely requires.
A client who is located outside the United States and who prefers that information remain in the home country should raise that preference at the start of an engagement. We will explain what is possible and what is not, given that our office and our record systems are located in Utah.
17. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices, our tools or the law. When we make a material change, we will revise the effective information on this page and, where appropriate, provide a more prominent notice.
We encourage visitors and clients to review this page periodically. Continued use of the website or continued engagement with our services after an update constitutes acceptance of the revised policy.
If a change is significant, we will also take reasonable steps to bring it to the attention of active clients, such as a notice in a routine communication. Our goal is that no one is surprised by a shift in how personal information is handled.
18. Contacting Us
Questions, requests and concerns about privacy should be directed to Grantsville Land Investments LLC using the details below. We take every inquiry seriously and we answer in the order it arrives.
- Company: Grantsville Land Investments LLC
- Address: 7103 S Redwood Rd, West Jordan - 84084-3422, United States (US)
- Email: help@grantsvilleland.lol
- Phone: +13266889804
- Website: https://www.grantsvilleland.lol
If a person is not satisfied with our response, that person may have the right to complain to a supervisory authority in the relevant jurisdiction. We will cooperate fully with any lawful inquiry.
We can also be reached by postal mail at the Redwood Road address shown above. For records that contain sensitive details, please write first rather than enclosing documents, and we will advise on the safest way to transmit them.